Rigid and flexible endoscope repair

We repair rigid endoscopes from all manufacturers and flexible endoscopes from most brands. All repairs are carried out in-house at our service centre in Koszalin, Poland, without sending equipment back to the manufacturer. We collect equipment by courier from facilities across Poland, and we can lend you a replacement endoscope for the duration of the repair.

Which endoscopes do we repair?

Flexible endoscopes

• gastroscopes,
• colonoscopes,
• bronchoscopes,
• duodenoscopes.

Rigid endoscopes (optics)

• laparoscopes,
• arthroscopes,
• cystoscopes,
• hysteroscopes,
• ENT optics and sinuscopes,
• rigid ureterorenoscopes.

Manufacturers we service

Olympus, Pentax, Karl Storz, Fujinon (Fujifilm), Richard Wolf, Stryker, Aesculap, Arthrex, Smith & Nephew, Linvatec (ConMed), Zimmer, Xion, Rudolf Medical, Tontarra, Shenda, Invidia and others. If your manufacturer is not on the list, please contact us – in most cases we can help.

Common rigid endoscope faults

• foggy or hazy image after sterilisation (loss of seal),
• cracked rod lenses and partial image loss,
• dark image caused by damaged light fibres,
• dented or bent shaft,
• scratched or cracked distal window,
• damaged eyepiece.

Common flexible endoscope faults

• leak detected during leak testing,
• worn or cut bending section rubber,
• reduced tip deflection (worn angulation wires),
• blocked or damaged biopsy channel or air/water channel,
• kinked or crushed insertion tube,
• image interference or loss,
• damaged connector or light guide cable.

Repairing a minor leak early costs many times less than repairing an endoscope after fluid ingress.

How does the repair work?

1. Report. Fill in the Order a courier form or call us on +48 570 770 216.
2. Collection. A courier collects the equipment from your facility free of charge.
3. Diagnostics and quotation. We inspect the endoscope and send you a cost estimate for approval.
4. Repair. Once approved, we repair the equipment using parts from our own warehouse.
5. Testing. Every endoscope undergoes leak, image and mechanical testing.
6. Return. We ship the equipment back to you by courier.

Replacement endoscope during repair

Your endoscopy suite does not have to stop working. We lend rigid and flexible endoscopes for the duration of the repair.

Why Optilus?

• servicing endoscopes since 2014,
• a team of 25 technicians,
• 6-month warranty on every repair,
• a 500 m² service centre,
• our own spare parts warehouse,
• in-house repairs without sending equipment to the manufacturer,
• technicians with experience gained in service centres abroad.

Frequently asked questions

How long does an endoscope repair take?

A repair usually takes one to three weeks, depending on the extent of the damage.

What warranty do you provide?

We provide a standard 6-month warranty on every repair.

Do you repair endoscopes from all manufacturers?

We repair all rigid optics and flexible endoscopes from most manufacturers. If in doubt, just send us the model and a description of the fault.

How should I prepare the endoscope for shipping?

The endoscope should be cleaned and disinfected. Please pack it in its original case and include a description of the fault and your contact details.

See also: ultrasound probe repair, periphery service, medical equipment inspections.