Ultrasound probe repair

Ultrasound probe repair – professional diagnostics, refurbishment and service

We restore ultrasound transducers to full working order

The probe (transducer) is one of the most important components of an ultrasound system. Even minor damage to the cable, the acoustic lens or the piezoelectric elements can degrade image quality, cause artefacts or make examinations impossible altogether.

At OPTILUS we specialise in the professional repair and refurbishment of ultrasound probes. Thanks to many years of experience and specialised technical facilities, we carry out repairs to the highest quality standards, restoring probes to full functionality.

Our customers include hospitals, clinics, outpatient centres, medical practices and service companies across Poland and Europe.

Which probes do we repair?

We repair most types of ultrasound transducers, including:

• linear probes,

• convex probes,

• micro-convex probes,

• endocavity probes,

• transoesophageal (TEE) probes,

• cardiac (phased array) probes,

• 3D/4D volumetric probes,

• laparoscopic probes,

• intraoperative probes.

We repair probes used in the following fields of diagnostics:

• radiology,

• gynaecology,

• obstetrics,

• cardiology,

• vascular medicine,

• orthopaedics,

• anaesthesiology,

• surgery.

We repair probes from all leading manufacturers

We have experience in servicing probes from brands including:

• GE Healthcare,

• Philips,

• Siemens Healthineers,

• Canon Medical (Toshiba),

• Samsung Medison,

• Mindray,

• Hitachi,

• Esaote,

• Aloka,

• BK Medical,

• Fujifilm Sonosite,

• Zonare,

• Chison,

• Edan.

If your manufacturer is not on the list, please get in touch – in most cases we are able to help.

The most common ultrasound probe faults

The most frequently encountered faults include:

• damage to the probe cable,

• a cracked or delaminated acoustic lens,

• membrane damage,

• broken cable shielding,

• connector damage,

• housing damage,

• image artefacts,

• vertical lines (dropout) in the image,

• dead transducer elements,

• image loss when the cable is moved,

• the system failing to recognise the probe,

• damage caused by fluid ingress or disinfection.

Symptoms of a damaged probe

If during an examination you notice:

• vertical or horizontal lines,

• dark areas in the image,

• image flickering,

• signal loss,

• interference when the cable is moved,

• error messages,

• a decline in diagnostic image quality,

it is worth arranging diagnostics as soon as possible. Early repair helps avoid much more serious damage and higher costs.

How does the repair process work?

1. Diagnostics

On receiving the probe, we carry out a detailed technical assessment and determine the extent of the damage.

2. Quotation

Once diagnostics are complete, we prepare a detailed repair quotation.

3. Repair

After your approval, we refurbish the damaged components using proven technologies.

4. Final testing

Every probe undergoes detailed functional testing before it is returned to the customer.

5. Shipping

We pack the device securely and ship it back to you.

Why repair a probe?

Buying a new ultrasound probe is often very expensive. In many cases, professional refurbishment restores full functionality at a significantly lower cost.

Benefits:

• a much lower cost than buying a new probe,

• shorter lead times,

• original compatibility is preserved,

• reduced system downtime,

• extended equipment lifetime.

Why choose OPTILUS?

• many years of experience in servicing medical equipment,

• an individual approach to every job,

• fast diagnostics,

• high-quality repairs,

• professional customer service,

• technical support at every stage of the process.

Our goal is to restore your device to full working order while maintaining the highest quality standards.

Frequently asked questions

How long does an ultrasound probe repair take?

The lead time depends on the type of fault and the availability of parts. Once diagnostics are complete, we give you the expected completion date.

Do you provide a quotation before the repair?

Yes. Every repair is preceded by diagnostics and a cost estimate for your approval.

Do you repair probes from all manufacturers?

We repair most models available on the market. For unusual models, please contact us.

Is the probe tested after the repair?

Yes. Every probe undergoes detailed functional testing before being returned to the customer.

How should I prepare the probe for shipping?

Protect the probe properly against mechanical damage and include a description of the fault together with your contact details.

Contact us

If you have noticed a decline in image quality or suspect your ultrasound probe is damaged, please contact our service team.

Our specialists will answer your questions, help arrange transport and prepare an individual repair offer.

OPTILUS – professional ultrasound probe service and repair for medical facilities across Poland and Europe.